Shipping policy

When can I expect to receive my order?
The shipping time provided on our website is a guide only and represents the time frame that 95% of orders are filled within. If you require drapes by a certain date, please contact us at support@vividcurtnins.com to seek the time frame, and you might need to pay an extra fee.
Once orders are shipped, you'll receive a tracking number to follow up with the carrier.
Fabric swatches and booklets are shipped by Carrier DHL eCommerce or USPS with a lead time of 2-6 days. Mailbox delivery, no signature required.
Ready-made and customized curtains and drapes are shipped by carrier DHL Express, FedEx, UPS with lead time of 7-14 days. Door-to-door service. It might need your receipt signature to ensure safe delivery.
Blinds & Shades are shipped by carrier DHL Express, FedEx, or UPS.
Bamboo Shade Order-to-Delivery Time: 16-21 days
Roman Shade Order-to-Delivery Time: Plain style 12-18 days; other styles: 21-30 days
Roller Shade, Zebra Shade, Cellular Shade, Venetian Blinds Order-to-Delivery Time: 12-18 days
Door-to-door service. It might need your receipt signature to ensure safe delivery.
*During peak seasons, such as holidays or seasonal promotions, shipping may take a little longer than usual. We truly appreciate your patience and understanding as we work hard to get your items to you as quickly as possible.